rt777 Platform Privacy Notice

This page describes what we collect when you use rt777 and how we keep that data protected. We gather personal information—your identity, contact details, payment method, and betting activity—only to operate our platform, settle your bets, and comply with local law. We do not sell your data to third parties. Your information remains encrypted and accessible only by authorized rt777 staff and trusted service providers.

Our privacy commitments apply equally to all members, whether you access rt777 from Jakarta, Surabaya, Bandung, or Medan. We process your data under strict protocols, and you retain the right to request access, correction, or deletion of your records. This notice explains our collection practices, your rights, and the contact channels you can use to raise privacy concerns.

We update this privacy notice periodically to reflect regulatory changes and operational improvements. Continued use of rt777 after any update signals your acceptance of the revised notice. Material changes are announced via email and platform notifications.

What Data We Collect on rt777

We collect information in three main categories. First, registration and identity data: your full name, date of birth, national identity number (KTP), email address, and phone number. Second, financial and payment data: your bank account details, wallet identifiers (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet payments), deposit and withdrawal history, and account balance. Third, activity data: your betting selections, game plays, session logs, IP address, device type, and browser information.

We require identity verification (KYC) before your first withdrawal. This means we request a copy of your national ID card, a selfie holding your card, and proof of residence such as a utility bill or bank statement. We collect this data to prevent fraud, comply with anti-money-laundering regulations, and confirm you are accessing rt777 from a jurisdiction where our services are lawful.

How We Use Your Data on rt777

We use your personal information to operate your account, process deposits and withdrawals, settle bets on Liga 1 Indonesia, Piala AFF, Piala Indonesia, Champions League, and other markets, and provide customer support. Your identity data allows us to confirm your age and verify your location. Your payment information enables us to route funds through mobile banking, local payment, online payment, and bank partners (e-wallet, mobile banking, local payment, online payment) to your registered account. Your activity data helps us detect fraud, optimize platform performance, and understand which markets and games members engage with most.

We also use your data to send account notifications, settlement confirmations, promotional offers (which you may opt out of), and regulatory notices. We analyze anonymized, aggregated activity data to improve our service—for example, tracking which football fixtures attract the most betting volume or which live-casino games see the highest turnover. This analysis never identifies individual users.

Third-Party Data Processors and Our rt777 Commitments

We work with external service providers to deliver rt777's services. Payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your payment details to authorize deposits and withdrawals. Fraud-prevention partners access your transaction patterns and device information to detect abuse. Cloud infrastructure providers host our servers; these may sit outside your jurisdiction but are bound by data protection contracts.

We require all processors to comply with data protection standards equivalent to our own. They use your data only for the specific purpose we authorize—e.g., payment processors may not use your banking data for marketing. We do not authorize processors to retain your data beyond what is needed for their service. If a processor breaches our terms, we terminate the relationship and notify affected users.

Cookies, Tracking, and Your Browser on rt777

We use cookies—small files stored on your device—to remember your login session, language preference, and betting history. Session cookies expire when you close your browser; persistent cookies remain for up to one year. We also use web analytics tools to measure how many members visit rt777, which pages they view, and how long they stay. This helps us identify broken links and improve navigation.

Most browsers allow you to disable cookies. If you do so, you may not be able to log in or access your account on rt777. We do not use tracking pixels to follow you across other websites. We do not sell browsing data to advertisers. When you access rt777 on mobile, we may request permission to use your device's location; this is optional and used only to confirm you are in a jurisdiction where our services are available.

KYC (Know Your Customer)

The verification process we use to confirm your identity, age, and address before you withdraw funds. Required by law in most jurisdictions.

Data encryption

We use industry-standard SSL / TLS protocols to scramble your data in transit. Passwords and payment details are never stored in plain text.

Data retention

We keep your account data for seven years after you close your account to satisfy regulatory and tax requirements.

Legitimate interest

Our legal basis for processing your data—e.g., we analyze betting patterns to prevent fraud, even if you have not explicitly consented.

Your Rights and Our rt777 Data Commitments

You have the right to request access to all personal data we hold about you. We will provide this information within ten business days of your written request. You may also ask us to correct inaccurate data—for example, if your registered phone number is outdated. You have the right to request deletion of your data, subject to regulatory retention requirements; for example, we must retain betting history for seven years to comply with anti-money-laundering law, even if you request deletion.

You may withdraw consent to receive marketing emails at any time by clicking "Unsubscribe" in the email footer or by contacting our support team via live chatYou may also adjust your notification preferences in your account settings. If you believe we have mishandled your data, you have the right to lodge a complaint with your local data protection authority.

Data Breach Notification and Account Security

If we discover a security breach that affects your personal data, we will notify you by email within 72 hours. We will explain what data was accessed, what steps we took to secure it, and what actions you should take (e.g., change your password). We maintain incident logs and conduct post-breach reviews to prevent recurrence. Our infrastructure undergoes regular security audits by independent third parties.

You are responsible for keeping your password confidential and logging out after each session, especially on shared devices. If you suspect unauthorized access to your account, contact our support team immediately. We cannot reverse transactions executed from your account, but we can investigate and restrict the account to prevent further unauthorized use.

• 1
  Request your dataYour right

  Email us or use our live chat to ask for a copy of all personal information we hold about you. We respond within ten business days.

• 2
  Correct or deleteYour right

  You may request correction of inaccurate data or deletion of records no longer needed, subject to legal retention obligations.

• 3
  Opt out of marketingYour right

  Unsubscribe from promotional emails by clicking the link in any message or adjusting your preferences in your account settings.

• 4
  Lodge a complaintYour right

  If you believe we have violated your privacy, contact your local data protection authority or reach out to us directly via live chat

Contact Us About Your Privacy on rt777

Our Data Protection Officer oversees all privacy matters at rt777. To request access to your data, report a breach, or raise a privacy concern, contact us via live chat (available during business hours), email, or phone. We respond to privacy requests within ten business days. For urgent security issues, use live chat for immediate escalation. Our support team operates in English and Bahasa Indonesia.

Our services are available only in jurisdictions where local law permits online wagering. We comply with applicable privacy and data protection regulations in each jurisdiction where we operate. If you are based outside supported regions, we cannot process your request. This privacy notice is subject to the laws of the jurisdiction in which rt777 operates and is supplemented by our terms and conditions and legal noticeIn case of conflict between this notice and local law, local law prevails.